The challenge
Orders arrived by phone and through third-party platforms that charged commission on every basket and kept the customer data.
Case Study
A restaurant group that stopped paying commission on every order.
Multi-outlet F&B chain, own-brand ordering app for pickup and delivery, integrated with the existing POS.
What we built
A branded iOS and Android ordering app with outlet-aware menus, scheduled pickup, live order status and POS integration, plus a kitchen-side dashboard.
The result
Repeat customers moved to the direct channel, commission on those orders disappeared, and the group owns its customer list for the first time.
Measured outcomes.
38%Orders Moved Direct
0Platform Commission
4.6Store Rating
Built with
Vue.jsLaravelMySQLREST APIPOS IntegrationPush NotificationsAWS
20+
Years Experience
900+
Projects Delivered
26
Countries
100%
In-house Malaysian Team
