Case Study

A professional body that got its renewal season back.

Professional membership body with tiered categories, annual renewals and committee reporting obligations.

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01

The challenge

Membership lived across several spreadsheets, so renewal chasing was manual and committee numbers never quite agreed.

02

What we built

A member portal with self-service profiles, automated renewal notices, online payment with receipts, and committee-ready reporting.

03

The result

Renewal chasing runs itself, members update their own records, and every committee meeting starts from the same numbers.

Measured outcomes.

AutomatedRenewal Notices
Self-serveMember Profiles
OneSource of Truth
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Membership portal application and renewal workflow

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